Keeping our communities and people safe

Together, we’re working to make Wellington safe, vibrant and welcoming. EyesOn helps public-facing organisations build capability and collaborate to reduce risk, enhance resilience, and create a positive environment for everyone.

Better Outcomes

Based on the principles of kotahitanga, EyesOn has a guardianship approach to well-being – collaboratively building community, capability and awareness to ensure caring, safe, and thriving environments for those who live, visit, work, and do business in Wellington.

Wellington City Centre + suburban centres

650+ participating Organisations

Over 1200 people trained

Our Shared Focus

Enhancing Welfare

Fostering the wellbeing of everyone in Wellington City through a shared culture of awareness, collaboration, care and capable guardianship.

Improving Public Safety

Enhancing safety and reducing anti-social behaviour through skills development and confidence-building for frontline workers.

Curbing Crime

Helping public-facing organisations to mitigate safety and security risks, protect their people, reduce crime and build resilience.

How EyesOn Works

Participate and Collaborate

Qualifying organisations join EyesOn’s network without cost and gain access to self-help resources that enhance safety, security, and well-being.

Build Capability

Participants can take part in regular safety, de-escalation and crime prevention training helping build skills, confidence and resilience.

Connect, Share, Prepare

Secure communications empower participants to proactively enhance safety and well-being and combat crime and anti-social behaviour.

Participant Feedback

Thanks for having us at the EyesOn training session last week – it was the best! We tried the tactical communication tips we learnt, and OMG – it really worked! We successfully de-escalated a tricky situation in our store yesterday – so I just wanted to say a big thanks!

International Retail Brand

Thank you for a highly successful morning. I recieved a lot of positive feedback as the retailers were leaving. The information shared was very on-point and presented in a clear, effective way and great visual prompts, too. Thank you also for your time and efforts leading up to this training event. We’re sure this will help manage safety, theft and anti-social activity in a more effective way going forward.

City Centre Property Owner

We value being part of the EyesOn programme. It’s helped us develop better safety protocols for our staff, volunteers and those who use our services. Everyone feels more confident in managing challenging situations that happen in and around our sites and we have developed stronger connections with our neighbours through being involved.

Social Agency

I wanted to pass on that our two team members found the lastest EyesOn training session very helpful. They are on the younger side of things and both said it helped them feel more confident and empowered to deal with the more frequent anti-social behaviour and difficult individuals they are faced with these days.

Local Business

EyesOn newsletter

Learn how the EyesOn community is working collaboratively to make the city safer and more welcoming.

EyesOn newsletter

Learn how the EyesOn community is working collaboratively to make the city safer and more welcoming.

Do you Qualify?

If you can answer yes to these questions, your organisation could participate in EyesOn

1. Located in Wellington

Does your organisation operate in Wellington City? This can include anywhere in the city or suburban centres.

2. Public-Facing Sectors

Are you an organisation that deals with the public in a retail, hospitality, service, healthcare or education environment? This can include commercial and non-commercial organisations.

3. Privacy Commitment

Joining EyesOn requires strict adherence to privacy principles and non-disclosure terms which you must agree to and maintain. Applications are subject to Police vetting.

Skills Workshops

As a programme participant, your team gain valuable skills to improve safety and confidently de-escalate challenging situations. EyesOn’s training empowers people with enhanced situational awareness and practical techniques to create safer environments.

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